# Unacceptable behavior

At happn, we do everything in our power to make sure our users can date in a respectful and safe environment. This means there are some clear, non-negotiable boundaries. No form of harassment or disrespect will be tolerated here.

## What is formally prohibited

Certain attitudes are never acceptable, even if they are disguised or minimized as “jokes”:

##### Harassment

- Repeated messages despite no response from the other person  
- Insisting after a rejection  
- Multiple or inappropriate attempts to contact another user

##### Sexually explicit messages without consent

- Comments on a person’s physical appearance  
- Sending inappropriate content  
- Unsolicited sexual references

##### Judgment, mockery, or intimidation

- Humiliating comments or inappropriate jokes  
- Aggressive or derogatory tone  
- Attempts at emotional manipulation

##### Threatening or discriminatory behavior

- Threats (direct or indirect)  
- Racism, sexism, homophobia, or any other discriminatory speech or text  
- Behaviors that oppose the values we uphold - they may lead to definitive exclusion from the app.

## What you should look out for

Behaviours that are unacceptable without seeming violent. Trust yourself and be vigilant of the following signs:

- Insisting even though you are not interested or have said no.  
- Trying to make you feel guilty because you are not responding quickly enough or have expressed boundaries.  
- You feel pressured to share personal information or photos when you don’t want to.  
- You get the feeling that you’re being influenced, or they're trying to “change your mind.”  
- You don’t have to justify anything. If you feel uncomfortable, you can end a conversation immediately.

It’s never your responsibility to adapt to toxic behaviors.

## happn’s role

We will not tolerate any disrespectful behavior on the app. To protect our users, we have implemented concrete measures.

- A quick reporting system, accessible at all times on a user’s profile or in a chat.
- 24/7 active moderating by a team of real humans, trained to identify and handle sensitive situations  
- The possibility to block a profile with one click: the person can no longer contact you.

## Every report is considered serious

And if necessary, the person reported can be:

- suspended temporarily,
- issued a formal warning,
- definitely banned from the app.

## In summary...

You have the right to set your own boundaries. And you also have the right to end a conversation immediately if it feels disrespectful to you. At happn, your safety and well-being come first 💙

Open 24/7 since 2014