happn - Dating App

Helpful resources

At happn, we know that every interaction can have its grey areas. And sometimes, setting boundaries or asking for help becomes necessary. That’s why we’ve created a set of simple, accessible, and confidential resources you can use at any time.

From the app: take action independently

Block a profile

Want to end a conversation? You can block someone at any time. Once blocked, they won’t be able to contact you or see your profile anymore. This can be helpful in cases of inappropriate behavior, persistent messages, or simply if you no longer want to continue the exchange.

No explanation is needed — blocking someone is a discreet way to affirm your comfort and boundaries. Don’t worry: the person will never be notified of your action.

To block a user, simply:

Report inappropriate behavior

If you’ve felt uncomfortable, shocked, or pressured, don’t hesitate to report the behavior. Reporting is a key tool to help keep happn a safe, respectful, and inclusive space for everyone.

You can report things like inappropriate messages, harassment, repeated pressure, or any other unacceptable behavior. Every report is taken seriously by our moderation team, specially trained to handle these situations with care and attention.

You can report someone:

Reporting also means helping protect others.

Contact our team

Have a question? A doubt? Need personal support? Our team is available 24/7.

You can reach out anytime through the in-app help center or by email. Whether you want to ask something, talk about a conversation, or get support, every message is handled with care. We’re committed to answering quickly — always with kindness, understanding, and zero judgment.

📩 support@happn.com

Outside the app: external support available

Sometimes it’s necessary — or simply comforting — to talk to someone outside the app. There are trustworthy, caring, and free organizations that can listen, support, and guide you.

UK

If something goes wrong and you feel the need, it is perfectly legitimate to seek support. Most importantly, remember that none of this is your fault. Here you will find useful contacts to get help depending on what happened to you.

The first step is always to report this behavior through the application so that our customer service can take the necessary measures to prevent this person from victimising others.

In case of direct emergency

In case of rape or assault, domestic abuse, or for women-related emergencies

In case of cyberbullying or cybercrime

In case of discrimination

In case of disaster

France

In case of direct emergency

In case of discrimination

In the event of cyberbullying

Following a rape or assault

About sexual health

India

If something went wrong and you feel the need, it is perfectly legitimate to seek support. Most importantly, remember that none of this is your fault. Here you will find useful contacts to get help depending on what happened to you.

The first step is always to report this behavior through the application so that our customer service can take the necessary measures to prevent this person from victimizing others.

In case of direct emergency

In case of rape or assault, domestic abuse or for women-related emergencies

In the case of Cyberbullying

In the case of Crime

In the case of Disaster

Brazil

Se algo der errado e você sentir necessidade, é perfeitamente legítimo buscar apoio. Mais importante ainda, lembre-se de que nada disso é culpa sua. Aqui você encontrará contatos úteis para obter ajuda, dependendo do que aconteceu com você.

A primeira etapa é sempre denunciar esse comportamento por meio do aplicativo para que nosso serviço de atendimento ao cliente possa tomar as medidas necessárias para impedir que essa pessoa vitime outras.

Em caso de emergência direta

Em caso de discriminação

Em caso de cyberbullying

Em caso de estupro ou agressão, abuso doméstico ou para emergências relacionadas a mulheres

Em caso de desastre